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21 August 2007

A Message to the TV Industry

BBC NEWS | The Editors' Blog: A Message to the TV Industry

If you read this blog at all, you're probably surprised that this post is implying that I've gotten at least some of my news from the BBC, given my recent post about how the news giant just doesn't know how to blog. But, alas, I did read an interesting post this morning in the editorial blog about the upcoming International TV Festival, to be held this weekend in Edinburgh, Scotland.

Basically, the post is just brushing the surface with a couple of general questions about the industry, asking whether TV is trustworthy, and which direction the industry will take in the future. It's a worthy quandary, but I think there are also some other issues to consider.

Like, for instance, how is TV going to follow the example of the internet and become an efficient medium for communication, and a more effective place for investor dollars? It used to be that everyone watched TV at night when they got home. If a Presidential debate was on, or the World Series, or even just the Braves' game, you could bet that most people would be watching something between 7pm and 11pm. The Nightly News, with Dan Rather, with Peter Jennings, with Tom Brokaw... remember? "More Americans get their news... " Now, you can't really say that more Americans get anything from TV, any more than they get it from somewhere else.

But I think that the most important perspective is probably that of the advertiser. With the Internet, there is Cost-Per-Click, which gives you Click-Thru-Ratio, Impressions, and reports on spending categorized any way you like them. Basically, the idea is that you know exactly how much business you are generating from an Internet ad. And so you pump in more money - or, better yet, just the right amount of money.

With TV, there never has been that opportunity for measurement. Everyone just knew that, if you were big enough, you ought to advertise on TV, and in generally, you'll help grow your customer base. But is the ambiguity in knowledge of ROI enough to make people begin to see TV as a second-rate advertising medium, compared to the internet? These are the questions TV must grapple with, I think.

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